Terms of Service

Last Updated: May 7, 2026

⚠️ CRITICAL NOTICE

CareZiaSpace provides emergency access tools and information resources. It is NOT a substitute for professional emergency services. Always call 911 in life-threatening situations. We make no guarantees regarding network availability, GPS accuracy, or service reliability. Use at your own risk.

Master Terms of Service Agreement

1. Acceptance of Terms

By accessing or using CareZiaSpace ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Service Description

CareZiaSpace provides:

  • Emergency access tools (Emergency Remote)
  • Family tracking and safety features
  • Mental health resources and crisis support
  • Fleet management tools
  • Maritime safety features
  • AI-powered assistance and recommendations
  • Direct Connect — a social community and live streaming platform for veterans, truckers, and first responders
  • Wolf Coins — a virtual platform currency used within Direct Connect

3. Disclaimers and Limitations of Liability

3.1 Emergency Features

Emergency Remote and panic button features are INFORMATION TOOLS ONLY. They do not replace 911 or emergency services. CareZiaSpace makes no guarantees regarding:

  • Network or cellular availability
  • GPS accuracy or functionality
  • Message delivery to emergency contacts
  • Response time or emergency service availability

3.2 Audio/Video Recording

YOU ARE SOLELY RESPONSIBLE for complying with all applicable recording laws in your jurisdiction. Many states require all-party consent for audio recording. Unauthorized recording may be illegal and subject to criminal penalties. CareZiaSpace provides geolocation-based warnings but assumes no liability for your use of recording features.

3.3 GPS Tracking

Family Guard Pro and fleet tracking require affirmative opt-in consent from all tracked parties. For users under 13, COPPA-compliant parental consent is required. Tracking without consent may violate state and federal laws.

3.4 DOT Compliance Tools

Fleet Manager provides tracking and organizational tools, NOT legal advice. Users remain solely responsible for FMCSA compliance. CareZiaSpace does not guarantee accuracy of compliance data or regulatory updates.

3.5 AI Companion & AI Chat Features

CareZia AI Companion, AI chat assistants, and all AI-powered features on CareZiaSpace are INFORMATIONAL TOOLS ONLY. They are expressly NOT:

  • Licensed therapists, psychologists, counselors, or mental health professionals
  • Substitutes for professional medical, psychological, psychiatric, or legal advice
  • Emergency services — always call 911 or 988 in a crisis
  • Guaranteed to detect, assess, or respond appropriately to all crisis situations

No therapist-client, counselor-client, or doctor-patient relationship is created through use of any AI feature. AI responses may be inaccurate, incomplete, or inappropriate for your specific situation. CareZiaSpace and its affiliates assume NO liability for outcomes resulting from reliance on AI-generated content, suggestions, or guidance. Always seek qualified professional help for mental health, medical, or legal matters.

3.6 Offline Functionality

Offline features require prior data download and compatible devices. Always test in non-emergency settings. CareZiaSpace is not liable for offline feature failures.

3.7 Peer Support Group Sessions — NOT Therapy

CareZiaSpace Group Sessions, community forums, buddy system features, and all peer support tools are PEER SUPPORT COMMUNITIES ONLY. They are expressly NOT therapy, counseling, psychotherapy, clinical treatment, or any form of licensed mental health service. Participation does not create a therapist-client, counselor-client, or any other professional-client relationship of any kind. Facilitators are community moderators and/or AI tools — they are NOT licensed therapists, psychologists, social workers, or medical professionals.

CareZiaSpace, its founders, officers, employees, moderators, and affiliates assume ZERO liability for any outcome, harm, or damages — physical, emotional, psychological, or financial — arising from participation in any group session, buddy connection, peer chat, or community interaction. By participating, you acknowledge and accept sole responsibility for your own mental and physical health decisions. If you are experiencing a mental health crisis, please call 988 (Suicide & Crisis Lifeline) or 911 immediately.

4. User Responsibilities

You agree to:

  • Provide accurate information
  • Comply with all applicable laws, including recording and tracking consent laws
  • Not use the Service for illegal activities
  • Maintain the security of your account credentials
  • Test emergency features in non-emergency settings
  • Always call 911 in actual emergencies

5. Subscription Terms

5.1 Free Tier

Emergency Remote and basic features are provided free of charge with no signup required.

5.2 Premium Subscriptions

Paid subscriptions (Family Guard Pro, Owner Operator Pro) are billed monthly or annually via PayPal or other payment processors. Subscriptions automatically renew unless canceled. No refunds for partial months.

5.3 Promotional Offers

Promotional pricing and offers are subject to terms disclosed at time of purchase. Offers may be modified or discontinued at any time.

6. Intellectual Property

All content, trademarks, and intellectual property rights in the Service belong to CareZiaSpace or its licensors. You may not copy, modify, distribute, or create derivative works without written permission.

7. Privacy and Data

Your use of the Service is also governed by our Privacy Policy. We collect and process data as described in the Privacy Policy, including location data, health data, and usage analytics.

8. Termination

CareZiaSpace reserves the right to suspend or terminate your account for violations of these Terms or illegal activity. You may cancel your subscription at any time through your account settings.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAREZIA SPACE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from emergency feature failures, recording law violations, tracking disputes, or AI errors
  • Any psychological, emotional, or physical harm arising from participation in peer support group sessions, buddy system interactions, community forums, or any other peer-to-peer feature
  • Any damages exceeding the amount you paid to CareZiaSpace in the past 12 months

3.8 Direct Connect & Livestreaming

Direct Connect is an independent community platform operated by CareZiaSpace LLC. It is NOT affiliated with, endorsed by, or connected to TikTok, ByteDance, Meta, Instagram, or any other social media company. All branding, features, and systems are original works of CareZiaSpace LLC.

CareZiaSpace does not review or pre-screen content posted or streamed on Direct Connect. Users and creators are solely responsible for their content. CareZiaSpace will act on valid DMCA notices and community violations per our moderation policy.

3.9 Wolf Coins — Virtual Currency

Wolf Coins are a virtual platform currency. They are NOT legal tender, cryptocurrency, a financial investment, or a store of monetary value. All Wolf Coin purchases are final and non-refundable except as described in our Wolf Coin Terms. Creators who receive Wolf Coins as Support Drops are independent contractors responsible for their own taxes. See our full Wolf Coin Terms and Creator Agreement for details.

You must be 18+ to purchase Wolf Coins, or have verifiable parental consent if ages 13–17. Users under 13 are prohibited from purchasing Wolf Coins.

10. Indemnification

You agree to indemnify and hold harmless CareZiaSpace from any claims, damages, or expenses arising from your use of the Service, including violations of recording laws, tracking consent requirements, or misuse of emergency features.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Alabama. Any disputes shall be resolved through binding arbitration in Alabama in accordance with the American Arbitration Association rules.

12. Changes to Terms

CareZiaSpace reserves the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Contact Information

For questions about these Terms, contact us at:
Email: careziaspace@yahoo.com
Website: https://careziaspace.com

By using CareZiaSpace, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.